Installing the USB Driver for Mac OS
Revision: November 4, 2006
The information in this
document applies to:
First time users of
RB-730, RB-830, and
RB-834 response pads models using Mac
OS X 10.3.9 and later.
Note: if using
an earlier response pad model, click here.
follow the installation instructions carefully!
Step 1 - Connecting the Response Pad
Connecting your response pad is
straightforward. Only the USB cable (included with the pad) needs to be
connected to your computer. No separate power supply is necessary.
Insert one side of the USB cable
into the response pad.
Insert the other side of the USB
cable into any available USB port on your computer. A few seconds later, the
Mac will display an alert (message) informing you that the driver for this
device is not installed.
There is a green LED (small
light) to the left of the USB connector; it should be turned On after the
response pad is connected.
Step 2 - Downloading and Installing the USB Driver
Click on the following link to
begin the download:
Download the USB driver
It is a "disk image" (DMG) file.
When you downloaded and run it, it will look to your Mac as if a new disk is
In Safari 5.1 on
Mac OS Lion or later, click on the "Show downloads" icon in the
upper right of the browser window. A "pop-over" mini window
will appear. Double-click on the downloaded file; it would be
the first one on the list. This will open a new disk image;
In Safari on Mac OS Snow
Leopard or earlier versions, click on the Windows menu
item and select Downloads. You will see a window
similar to this, with the downloaded file usually on the bottom of
the list. Double-click on the downloaded file to open the disk
double-click on the file name in Firefox' Downloads window to open
the disk image.
The Finder automatically opens a
window to view the disk image's contents. It contains two
FTDIUSBSerialDriver_10_3 is users of Mac OS 10.3 only.
The other file is for Mac
OS 10.4 Lion and later versions.
if you get an error message during
the installation, this would be most likely due to a previous driver
file being present on your Mac. It needs to be deleted. To
do so, in the Finder's left sidebar, click on your computer's name.
This is important: click on the computer's name, not your own account's:
Then click on your disk
(usually Macintosh HD), then Library, then
Look for a file named "FTDIUSBSerialDriver.kext".